We Are Sorry.
We are sorry you are not satisfied with your product. Filling out the Product Returns Form is the first step in returning a qualifying product under warranty or 'hassle-free returns ' of unused product.
After the Customer Service department receives your information from the form they will open a work ticket. Once this is complete you will contacted by a customer service representative that will walk you through the next steps of this process. This process may vary based on whether it is a product covered under warranty or qualifies for a 'hassle-free return.'
If you have additional questions, your product does not qualify for return, or is not covered under warranty, or there is something we can do to improve your experience with WORKSHOP Wet/Dry Vacuums please contact our customer service at 1-888-455-8724 M-F, 8am – 4:30pm (US cent) to discuss your issues.